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Jon R. Katzenbach is a director of McKinsey & Company, Inc., where he has served the senior executives of leading companies for over thirty years. His experience includes work with both public and private sector clients from the industrial, financial, and consumer ....

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.... seeking to form, develop and facilitate successful teams in their organizations. However, the two books take very different approaches. Teams are one of the catchwords of the 90's. And with them has come an explosion of literature telling us what teams are and what they are not; how to create them, measure them, use them and empower them. A new vocabulary has emerged that distinguishes work groups from work teams, and self-directed teams from all other teams. Some of the essential lessons learned about teams and team performance are: - Teams do not arise without a perforce challenge that is meaningful to those involved. - Real team’ ....