Beginning of Essay
The article "America Online, while you can" by Bob Woods is all about the hoopla concerning the fact that America Online, or AOL, has not been able to accommodate its vast amount of customers. This is due to AOL's new flat rate, which substituted their original h ....

Middle of Essay
.... menus, graphics and services AOL uses to drive their customers to the internet. These same features can be located anywhere else on the net with the aid of any search device, such as infoseek, yahoo, microsoft network or web- crawler. These sites are no harder to use and they provide lots of helpful menus and information. In Wood's article, he states that he lives in Chicago, and AOL has several different access numbers to try if one is busy. He writes that often when he has tried to log on using all of the available numbers, and has still been unsuccessful. This is a problem for him because he is dependent on AOL to "do the daily grind of ....